1.What your original goal was for this course.
My goal for this course was to learn the thought process and how to think like a design and innovator. and I enjoy all the material and information that was given. I feel so much more prepared to start and thinking about product that consumers or businesses need. I alway use an empathy maps and put myself in the customers shoes to build and over better product or business because we will be a cusomter centric organization.
2.How the goal was met by the course.
The course gave me the tools that I need to learn how to think and develop processes for creating Innovation in the product or service process. We discussed our WHY and Where good ideas come from. My favorite was Design thinking and it gave me a better idea on how that concept resignates with so many ground breaking companies. The amount of effort and resources companies put into becoming a design thinking orgnaization always putting customer first in the design and giving customers not only what they want but what they NEED.
3.What you learned from this course.
I talked a lot what I have learned in the previous couple questions but I learned about my personal Why, design thinking, and about Empathy maps.
4.How you will apply the material learned in the course personally or professionally.
I found the Design Thinking topic the most interesting and the most innovative thinkg that I learned in this course. I will use this mindeset and culture in my business/ businesses to cultivate an environment for growth and customer satisfaction.
